Protecting and maintaining your investment is a top priority to us. In addition, we upload inspection photos to your owner portal/email so you can review them from any device. As with any property, maintenance is a given – which is why our goal is to get the job done without interrupting your nights, weekends or holidays!
A national survey asked good tenants ‘why did you decide to move?’ The #1 reason given was “poor maintenance service from my property manager’. By addressing maintenance promptly and professionally – your property will be protected and your tenant is more likely to stay long-term.
We conduct routine inspections and prepare a detailed property survey report to ensure your investment is protected
No more midnight interruptions, we are on call and available 24/7. Ibero Property Management will take all tenant maintenance requests on a 24/7 basis and handle all maintenance work.
Tenants can submit work orders via our maintenance request link in our Tenant Portal or in case of emergencies through our 24/7 repair center hotline.
Tenants are able to get in touch with the on-call property management staff with their maintenance requests at any time of the day, 365 days a year.
Our in house team of maintenance staff are highly experience in all trades such as painters, electricians, plumbers, carpet installers, HVAC specialists, and appliance technicians.
With Our in house Maintenance division, we are able to give high quality service at fair prices and convenience. This saves you time, money and headache!
With our qualified team of vendors, we are able to complete projects we don’t offer in house. We only use the most qualified vendor to endure the same quality service as our in house staff.
We qualify our vendors on three criteria:
1
We only work with vendors that provide high quality work and craftsmanship in their field . In addition we require our vendors to hold proper insurance and licensing.
2
We only work with vendors that provide competitive and fair pricing. As we have lots of work to be done, we are often able to negotiate ‘less than market’ pricing.
3
We require our vendors to contact and coordinate with our tenants within 24 business hours for non-emergency and immediately for emergency repairs.